Terms of Supply
Lunora Home & Garden provides products and services to business customers, retailers, distributors, and commercial partners under clear and transparent supply conditions. These terms are designed to define the basic framework for orders, product availability, pricing, delivery, payment, and business cooperation. By placing an order or entering into a supply relationship with Lunora Home & Garden, customers agree to conduct business in accordance with the agreed commercial terms and applicable legal requirements.
All product information, prices, availability, and delivery times are provided as accurately as possible. However, availability may vary depending on stock levels, production schedules, seasonal demand, and supplier capacity. Lunora Home & Garden reserves the right to update product details, adjust pricing, or modify availability when necessary. Confirmed orders will be processed based on the agreed order details, payment terms, and delivery arrangements.
Customers are responsible for providing complete and accurate order information, including billing details, shipping address, contact information, and any relevant import or business documentation. Delays caused by incomplete or incorrect information may affect processing and delivery timelines. Lunora Home & Garden aims to handle all orders professionally and to communicate clearly regarding order status, shipment preparation, and any potential changes.
Products are supplied for commercial use and resale unless otherwise agreed in writing. Any special requirements, private label requests, custom product arrangements, or volume-based conditions must be confirmed separately. Lunora Home & Garden is committed to fair cooperation and expects all business partners to comply with applicable trade, tax, import, and consumer protection regulations in their respective markets.